FAQ – Sathuta kade

FAQ

Frequently Asked Questions

What is the minimum Order value

There is no minimum order value

Delivery areas

Sathutakade delivers to customers around the Benthota area and suburbs from our own delivery service. For the others delivery across the island through courier service. Our customers also get the opportunity to pick up the ordered goods from the Sathutakade store in Benthota.

How do I check which items were not available from my order? Will someone inform me about the items unavailable in my order before delivery

Yes, you will receive a call if any products are not availible before the delivery/pickup of your order.

What can I do if my order has not been delivered on the due date?

We try our best to avoid delivery delays. However, under current circumstances if your order has not been delivered on the due date, we will be informing of such delays in advance or you can contact our customer care on 071 8005 121

Is the cash on delivery option available?

As a safety precaution against Covid 19, Cash on Delivery option will not be facilitated. Therefore, only card payments are accepted for the time being.